Rick Mapperson blogs about the need to address the ‘elephants in the room’ that may be impacting your business.
“In your business it is an obvious problem or risk that no one wants to address or discuss. Instead, you pretend it is not there and occupy your time with other issues rather than deal with the looming big one.”
Lady Danielle Di-Masi blogs about the importance of ensuring your behaviour is flexible enough to fit the client.
“Referrals are a huge part of being successful in business but does it happen just because you give a good service?”
What happens if you are ruining your business by behaviours you didn’t even realise you were enacting? Pet peeves are what I am talking about. People won’t let you act out pet peeves over and over again; you will lose clients over this.
Client growth is essential to growing your business, but many businesspeople don’t take a strategic view of client growth, and only focus on the acquisition of more and more clients. It costs on average 5-10 times more to source new clients than to work with and keep existing clients. It makes sense to adopt an […]
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