Businesses lost customers in COVID-19 with bad communication News
Half of businesses lost custom in COVID-19 due to bad communication and bad tech

New research from Pegasystems Inc., the software company empowering digital transformation (DX), reveals half (50%) of Australian organisations surveyed lost customers during the COVID-19 pandemic due to failings in their communications. This is way above the global average of 36 per cent. The global study, conducted by research firm Savanta, explored the effect the global pandemic has Read More…

The Informer
Small Business
Business propped up by government stimulus Featured | Small Business
‘Zombie businesses’ big future problem

With speculation that hundreds of businesses – dubbed ‘zombie businesses’ – are being propped up by Government stimulus and will potentially fold in September, new figures suggest that the problem could we bigger than we anticipate. New research reveals: 62 per cent of SME business owners have been on the brink of folding their businesses Read More…

LaunchVic CEO, Dr Kate Cornick, on Melbourne startup ecosystem Startup
Melbourne’s startup ecosystem valued at $7 billion, exceeding predictions

Melbourne’s startup ecosystem exceeds growth predictions, now valued at US$4.8 Billion (USD) / $7 billion (AUD) and ranking in the Top 15 APAC ecosystems for Talent and Performance.  Regional sub-sector strengths are Life Sciences and Fintech Results from the Global Startup Ecosystem Report (GSER), released last week, have revealed that Melbourne’s startup ecosystem value has Read More…

Global Financial Crisis (2008) impacted businesses and redundancy Expert
Learning from experience: 3 things the GFC taught us about redundancy

Remember how the Global Financial Crisis (GFC) wreaked havoc on stock markets, financial institutions and businesses whose profitability and growth forecasts were bedevilled by unanticipated, rapidly unfolding events? While Australian businesses and workers got off lightly, compared with their counterparts in other developed nations and economies, the downturn nevertheless generated a wave of lay-offs, as Read More…