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Managing
  • April 1 2019 The four leadership “blind spots”

    A recent Dale Carnegie survey of over 3,300 employees has identified four leadership “blind spots” – the aspects of leading that are currently not being considered, acknowledged or even seen as existing in the first place. When these “hidden” leadership qualities are addressed and properly carried out in the workplace the overall job satisfaction of Read More…

  • March 27 2019 Let’s talk: Generational Gap

    How can we show the value that millennials bring to the work place? With millennials (currently people aged around 23-37) starting to fill up the majority of work spaces, there is a definite change of culture that is shifting the way businesses operate, work and think. A desire for flexibility, autonomy and social inclusion brings Read More…

  • March 22 2019 Why businesses must embrace automation for future success

    Automation is a driving force behind a changing workforce in which mundane tasks are no longer part of most job descriptions and workers are freed up to contribute strategically and creatively to the organisation. This makes it imperative for businesses to understand and embrace automation, and to comprehend how the future workforce will evolve. By Read More…

  • March 5 2019 How to run a successful meeting

    Meetings are a powerful tool that are widely misunderstood. Given the frustration most people feel when their time is wasted, gaining a reputation for running efficient and successful meetings is good for you and your career. Running a successful meeting is more than sending out a notice that your team is to meet at a Read More…

  • November 22 2018 Five top tips for freelancers to win more work online

    How to score the clients you want.

  • November 13 2018 The Types of Stories that Boost Customer Loyalty

    Top tips to tell your story.

  • November 9 2018 Women can make it in IT

    The lack of women in the sector hurts companies and the economy.

  • November 9 2018 The importance of people

    Find the people that you trust.

  • November 8 2018 How to ‘reframe’ your role at work

    Do you need to change the way you think?

  • July 18 2018 Staying true to the core

    There is a special ingredient when it comes to small business success and leveraging this ‘special ingredient’ can make all of the difference to the ultimate triumph of the company you worked so hard to build. What is this ‘special ingredient’ you ask? Simple: It’s being small. Small enough that you can cherish your customers Read More…

  • May 10 2018 To win over customers, embrace technology that puts them at the heart of your business

    The world is in midst of the ‘Fourth Industrial Revolution’, an era characterised by an avalanche of digital innovations changing what customers expect from businesses. In the realm of small business, operators are having to embrace technologies like the cloud, social, mobile, and artificial intelligence (AI) to find, win and retain today’s consumers –more connected Read More…

  • December 14 2017 How businesses can address low engagement levels amongst their millennial employees

    Millennials crave a clear career path, mentoring, training and other learning opportunities. Millennials, defined as those aged in their 30s and below, now make up an increasing percentage of the workforce. However, research suggests that businesses are struggling to find ways to engage their employees, with 59% actively looking for their next employment opportunity. (1) Read More…

  • May 31 2017 How to Master the Art of Delegation

    You have a dream and create your start-up and work through the night until you almost drop. You think hiring people is really going to help. It starts to feel like a ‘real’ company. Now you have people to delegate to. But then you discover that paradise – as my mother’s favourite saying goes – Read More…

  • February 22 2017 Business events: avoiding common disasters

    Running events is a great way for SMEs to meet and connect with customers. Sure, social media is a cool way to interact with your audience and spruik your business, but sometimes you need to log out of Facebook and have actual human interactions. Even in a tech-heavy age where smartphones are conveniently ubiquitous, nothing beats Read More…

  • January 20 2017 Stop end-of-year fatigue from seeping into the new year: boost staff optimism and resilience

    It’s a seasonal reality that many Australian workers end the year short-fused with their resilience falling and pessimism rising. For corporate and government workers alike, it can be caused by change fatigue. Constant and relentless change challenges the resilience of these workers. They can get worn down and cynical or counter-productive in the face of restructuring Read More…