$3.17 billion in revenue lost annually due to poor online customer service
Businesses must invest in their online customer service as COVID-19 has driven up consumer demand for more virtual support.
Australia’s fastest-growing startup raises US$10.7million in Series A
Linktree, the trusted tech platform that connects audiences to a user’s entire online ecosystem, has raised US$10.7 million in Series A funding,...
Accelerated commercialisation grants available to small businesses
The NSW Government is joining forces with Innovation District Partners, including the Australian Catholic University (ACU), to identify innovative businesses for grants...
‘The beating heart of communities’: Why small businesses are culturally essential
A new study has been released highlighting the essential role small businesses play in shaping communities, with Australian consumers revealing their affection...
The Changing Face of e-commerce in China
While China offers Australian exporters unprecedented opportunity in terms of potential customers, entering the market doesn’t come without risk. One cost-effective way for...
Small businesses to be disproportionately impacted by reduced exports to China
Small Australian businesses will be hurt the most if trade relations between China and Australia falter.
While large companies...
Rural small businesses given boost through PayPal and Buy From the Bush ecommerce platform
Paypal and Buy From the Bush (BFTB) have launched an online marketplace for rural small businesses to expand their reach through ecommerce.
Instant asset write-off incentive an opportunity for SMEs to digitise
With the 2020 Federal Budget bringing news of a new instant asset write-off measure for Australian small businesses, SMEs are being urged...
Business Ethics: Why it’s time to do business “for better”
As the public looks to businesses for the stability and guidance that many international organisations, governments and political institutions have failed to...
Australian dairy industry shifts its focus from China to Southeast Asia
As trade tensions with China increase, Australian industries as diverse as cotton, barley, coal and meat are being forced to reassess their...
Law Council calls for SME insolvency reforms to be fast-tracked
The Law Council of Australia is encouraging the Government's move away from the one-size-fits-all approach when dealing with small businesses facing insolvency to...
Payroll platforms work to implement new tax tables for SME customers
With the news of the 2020 Federal Budget bringing forward the Coalition's three-stage tax cut package, Payroll SaaS platforms are working to...
‘An unjust joke’: Melbourne business owners respond to Victoria’s continuing restrictions
Melbourne business owners are displeased with Premier Daniel Andrews' plans to keep customer-facing businesses closed under his government's latest COVID-19 response plan....
Australia’s unemployment rate is creeping up but the real danger is underemployment
Australia’s unemployment rate increased to 6.9 per cent in September, however Australians should be focusing on another more troubling labour statistic.
How to apply for Phase 2 of the Coronavirus SME Guarantee Scheme
Phase 2 of the Coronavirus SME Guarantee Scheme commenced on the 1 October 2020 and includes a range of new measures to...
RBA Governor encourages spending, says cash rate will not rise for 3 years
Governor of the Reserve Bank of Australia (RBA), Dr Philip Lowe, made a speech this morning encouraging Australians to spend more money...
Hungry for information: How blockchain can build trust in food supply chains
We live in an age of belief-driven buyers. Increasingly, consumers worldwide are making purchase decisions based on the impact they have on...
Let’s Talk: The Export Essentials
Understanding how to grow your business is difficult, however understanding how to grow your business beyond domestic borders can be even more...
Bionic Voice: Laronix’s new technology is giving people their voice back
Dr Farzaneh Ahmadi is the CEO and Founder of Laronix, an Australian stratup creating Bionic Voice: the world’s first smart, wearable (non-invasive),...
Apps for SMBs created “in under a minute”
With the Australian Government putting pressure on small businesses to digitise amidst the COVID-19 recession, more SMBs are looking for support to...