Retail
A collective of retailers, business associations and advocates this week launched Surcharge Free – a national movement urging businesses to end the practice of payment surcharges. This follows the commencement, earlier this year, of the Federal Government’s Competition and Consumer Amendment (Payment Surcharges) Act 2016, which bans excessive credit surcharging. Surcharge Free is spearheaded by […]
With a reputation for being the most smallest, most mobile and most affordable way for small business owners to accept credit cards, Square Reader is now available across Australia. Launched in March, Square Reader has been adopted by small and micro business owners who are using the innovative new business tool to accept Visa, MasterCard and American Express […]
Being a business owner involves ensuring that the workspace provided for employees is safe at all times. When the business that is owned is some type of retail center, the responsibility for providing safety extends to protecting the consumer. A variety of safety hazards can arise in almost any situation, in ways that may not […]
Product distribution resides at the heart of getting your products into the hands of consumers. Any startup business, no matter where they operate from, must overcome the basic problems of distribution in order to generate meaningful profits. The more avenues through which your startup can move product, the more potential income streams you will have […]
If you’re looking for ideas to promote your company’s products and boost overall sales, then a seasonal marketing campaign is an effective way to attract both new and repeat business. Consumer buying patterns are greatly influenced by the changing seasons, religious holidays and other special occasions, and being able to make the most of buying […]
You’re tired of the daily grind. It’s time for something different. E-commerce seems like the right move. It’s easy to get set up, and it’s a proven business model. Here’s how to get started. How To Find A Good Market It all starts with product research. Actually, it starts with market research. If you don’t […]
The fastest growth rate in Australia for start ups is the online business. This range from selling goods such as make up or skin care, to children’s clothing and toys. However, before you rush ahead and set up your business online, there are a few legal issues that you need to be aware of when […]
In the past month, we’ve seen a number of large-scale online flash sale events take place both domestically and internationally. Black Friday and Cyber Monday in the US brought in $2.72 billion and $3.07 billion in sales respectively, while Singles Day in China saw Chinese consumers splash out a massive USD$14 billion in a single […]
What does a military air traffic controller and an ecommerce guru have in common? Probably nothing – and that’s exactly why Nathan Hartnett gave up his post with the Royal Australian Air Force in 2007. Described by Nathan as “hours of boredom mingled with moments of terror,” his career as an air traffic controller wasn’t […]
Location, location, location. While once the buzzword for retailers, today traditional bricks and mortar retailers face increasing pressure from online businesses. Fuelled by consumers reliance on smartphones, tablets and social media, consumers buying and research habits have been driven online with e-commerce sales expected to top $10 billion in Australia in 2015. Retailers, like their […]
“Please place item in the bagging area” – you place the item – the command repeats. You lift and replace the item – “please place item in the bagging area” – you turn for help and there’s no one there. “We regret to advise that your imminent flight has been cancelled [therefore ruining your long […]
Black Velvet is a Melbourne based boutique roastery and espresso bar that supplies quality beans to cafes and home baristas alike. Their second store based in the Galleria on Bourke St, which opened two months ago is already doing a roaring trade with thanks to the teams’ refocus on data and analytics to power and […]
According to Australian Made Campaign an increasing number of Australian businesses are registering for certification schemes to demonstrate quality, safety and ethical values. Australian Made Campaign administers and promotes the iconic green-and-gold kangaroo, used by producers and manufacturers to promote their products as genuinely Australian for nearly three decades. Australian Made Campaign Chief Executive, Ian […]
Retail sales are up by 4.7% over the year to June 2015 according to the latest edition of the Deloitte Access Economics’ Retail Forecasts subscriber report. House prices reaching new highs in Sydney and Melbourne this winter has been tipped as the main reason for stronger retail spending growth. The continued boom in household goods […]
Increasing your sales through marketing requires a deep understanding of who your customers are and their biggest wants and needs. Successful marketing also uses in depth knowledge of the reasons your customers decide to purchase from you and the process involved in making that decision. The consumer buying process has been modelled and studied intensively […]
Small business owners now have greater visibility of their business performance following the global launch of the new free Square Dashboard App. Square, founded in 2009 with headquarters in San Francisco, has introduced a free app that gives small business owners access to real-time reporting and analytics about their business at the touch of a […]
A new country of origin food labelling system is set to be in place by mid-2016 with a phased implementation period for small business. Under the new system, the Australian Government has sought to clarify country of origin labels, currently considered confusing for consumers. Under the new system, food offered for retail in Australia will […]
The theory that it’s mostly unhappy customers that head online to share reviews is being challenged, with new figures suggesting it’s those happy consumers that are willing to put their positive opinions on the World Wide Web.
A growing breed of consumers who select a digital option as the first source of interaction are known as the “digital first”. They prefer to engage in activities such as seeking a product or entertainment, contacting a brand, connecting with friends, or looking for love through digital means.
As tempting as it may at times be to simply ignore people who constantly complain or over react, the only way to overcome the issue is to tackle it head on.
