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Business Tech
  • April 1 2019 7 steps to better data management

    Managing data correctly and as efficiently as possible is crucial for all businesses as data is the very basis of what organisations are built upon. It covers clients, contacts, employees, forecasts, investors/investment, past business failures, past business successes, and lots more meaningful information that, when managed correctly, can help to grow an organisation and minimise Read More…

  • March 22 2019 Deliveroo partners with Australian tech startup Doshii

    Leading food company Deliveroo has announced a partnership with Melbourne-based Hospitality and Retail API Platform Doshii to streamline processing orders for restaurant partners. Restaurants who partner with Deliveroo will be able to utilise the Doshii API (Application Programing Interface) to connect customer ordering direct to their in-store point-of-sale (POS), eliminating the need for restaurants to manually Read More…

  • March 21 2019 Automation Anywhere is increasing global demand for Artificial Intelligence

    Their recent major advances in the IQ Bot 6.5™ will change the way people work Automation Anywhere®, the global leader in Robotic Process Automation (RPA), has announced major advances to IQ Bot 6.5™,  its artificial intelligence (AI) solution. The IQ Bot can now auto-detect, read and process a variety of complex, low-resolution documents and emails in 190 Read More…

  • March 5 2019 Business is changing rapidly – with Dell Experts, IT consultants can stay ahead of the curve

    Developments in business technologies have advanced rapidly in the last decade, placing an increasing burden on IT consultants and their clients to become innovative and dynamic. Delivering the best solutions can be a complex task as technology eclipses learned knowledge. With the tailored training programs found in Dell Experts, IT consultants have instant access to Read More…

  • July 31 2018 Customer service trends making waves in 2018

    As we hit the halfway mark of the year, it’s the perfect time to sit back and reflect on what has unfolded during the first half of 2018. As a business owner you’ll want to use the time to look at how well your business has done, what has or hasn’t gone as planned, and Read More…

  • May 24 2018 Why artificial intelligence is crucial for sales to bridge the customer chasm

    For years, sales teams have struggled to keep up with a customer base using the latest technology to upend the traditional sales process. Today’s customers have more choice and buying power than ever before, and they expect unprecedented levels of contextualisation and personalisation. The latest wave of technology, led by Artificial Intelligence (AI), may be Read More…

  • April 13 2018 7 hacks for better digital workforce management

    The workplace is rapidly changing, with data-based workers taking the place of knowledge-based workers. While many companies continue to rely on employees who work traditional 9-5, Monday through Friday weeks, but that’s changing too, with many businesses encouraging greater flexibility in terms of work times and locations. So long as there’s access to essential data, Read More…

  • December 22 2017 Here’s to 2018: the year of trust in business

    In 2017, we’ve witnessed numerous Customer Experience (CX) failures that have damaged the reputations of some of the largest companies in the world. From long call waiting times after a number of severe outages, to poor customer service ratings, and other critical service failures, there are a number of lessons to be learned if brands Read More…

  • November 27 2017 SMBs must leverage new technology and take cues from successful leaders to thrive today

    For those entrepreneurs who envision their business as the next big thing, it will pay dividends to take cues from forward-thinking leaders, such as Tesla founder and CEO Elon Musk, and surround themselves with inspirational peers.  Likewise, it’s incumbent on entrepreneurs seeking to both disrupt the market and avoid being disrupted to continually leverage – Read More…

  • November 24 2017 Don’t handicap your SMB in the war for talent, harness the business benefits of flexible work

    By actively supporting flexible and remote work, businesses can position themselves as employers of choice in the ever-more-ruthless war for talent.  Plus, if they’re seeking to be national or even global in scope, enabling ‘distributed collaboration’ – i.e. the ability for people to work together as a team, albeit remotely – isn’t just a strategy Read More…

  • October 31 2017 Behind the webpage: do you know which builder to use for your site?

    Once you settle on using a website creator to launch your site, you’re not done making decisions. Now it’s time to choose the right website builder for your needs. Are you doing your homework? If not, you could log on one day to find that your page isn’t functioning as promised – if it’s still Read More…

  • October 25 2017 Benefits to employees of superior web hosting in their businesses

    Web hosting, the way that websites are placed on the internet for people to visit them, is a thriving business that all business which sell online make use of. Many times, hosting is thought of as something that benefits customers or the company, but it’s rarely not examined from an employee standpoint. There are several Read More…

  • October 13 2017 Seven Fascinating Facts About Chatbots

    Think about your most recent interaction with a business online. Did you chat via message with a person? Are you sure? It’s highly possible you were speaking to a chatbot, a computer program designed to interact with customers using messaging apps and online interfaces. These bots use artificial intelligence to create fast, efficient and helpful customer Read More…

  • October 9 2017 Why your business needs the best website possible

    Every modern business needs a good website, one that is not only well designed but which is served up to visitors using a reliable infrastructure. With more web hosts than ever competing for your business, it can be hard to pick out the best provider for your needs, especially if you are new to web Read More…