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Xero’s Small Business Insights shares key small business findings

The accounting app Xero share their Small Business Insights with us to shed light on what small businesses should be aware of, which is...

7 steps to better data management

Managing data correctly and as efficiently as possible is crucial for all businesses as data is the very basis of what organisations are built...

Customer experience crucial for eCommerce sales

Ecommerce platforms that move fast with their investment into next-generation customer service technology heighten their chances for increased sales in a competitive economic environment....

Automation Anywhere is increasing global demand for Artificial Intelligence

Their recent major advances in the IQ Bot 6.5™ will change the way people work Automation Anywhere®, the global leader in Robotic Process Automation...

The Issue of Generational Cyber-Risk: Millennials Versus Baby Boomers

How can we deal with the generational tech divide?

Why the key to withstanding data breaches in your SME is reducing how much data you store

Amid a flurry of high-profile attacks and the tightening of privacy regulations, organisations are increasingly seeking ways to minimise the risk of suffering a...

Digital grants amongst recommendations to help SMEs against overseas, online competitors

A parliamentary committee chaired by ex-Deputy PM Barnaby Joyce has made six recommendations to the Federal Government to help small businesses compete against overseas,...

The Future is Conversational (AI)

The progression of conversational artificial intelligence (AI) has completely transformed the way consumers engage with businesses. Recent breakthroughs have led to a new generation...

Applications now open for funding to help small business pursue digital opportunities

Specialist advisers can now apply for grants from the Federal Government to help small business employers in metropolitan and regional areas take advantage of...

Don’t let your business underestimate Amazon – they have a secret weapon (and so can you)

Amazon’s recent Australian launch received a lukewarm reception, with average prices and faster shipping being the only apparent selling points. What you can’t see...

Mark Bouris heading up Federal Government taskforce to help small businesses digitise  

High-profile entrepreneur Mark Bouris will head up a taskforce established by the Federal Government to encourage small businesses to adopt digital technologies that will...

Digitisation keeps customers on side and helps businesses de-silo departments: Docusign panel

Businesses that fail to digitise risk eroding brand reputation and customer loyalty, according to research by e-signature provider DocuSign.  The study, Digitise or die: Australia’s...

Brave new world: the risks of embracing and not embracing new technologies in business

Although change is not without its challenges, business leaders cannot afford to bury their heads in the sand as technology advances at an exponential...

The fourth industrial revolution is here

There has been talk of a fourth industrial revolution for a while now. I believe it is well and truly here. The physical, biological and...

Canon’s office automation solutions driving digital transformation in businesses

The latest generation of office automation devices from Canon are designed to help businesses significantly reduce the cost of the document production while delivering...

How to ‘surge-proof’ your customer service

Surge periods are normal part of any business activity, especially as customer demand peaks around a range of common annual events such as Easter,...

Tech trends that will dominate business in 2017

Information technologies are accelerating at an exponential rate, ushering in the fourth industrial revolution. This is a digital revolution and the pace of change...

Some business owners supplement income by providing shareconomy services, MYOB finds

The number of SME operators who believe the sharing economy is having a positive impact on their business far outnumber those who believe it...

Staff buy-in is critical to the success of an SME’s digital document management projects

Organisations planning to streamline workflows by using a digital document management system need to ensure staff are consulted throughout the deployment process. Regular communication about...

Domain name strategies to spruce up your SME

Are you planning on rebranding your SME this year? Or maybe you're just looking to give your website a a facelift. Either way, the ever-changing landscape of domain names is...