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Digital
  • November 21 2017 Mark Bouris heading up Federal Government taskforce to help small businesses digitise  

    High-profile entrepreneur Mark Bouris will head up a taskforce established by the Federal Government to encourage small businesses to adopt digital technologies that will streamline their operations. Bouris will be joined on the Small Business Digital Taskforce by Spiro Pappas (Executive General Manager of Global Institutional Banking at NAB), Pip Marlow (former MD, Microsoft Australia), Read More…

  • August 11 2017 Digitisation keeps customers on side and helps businesses de-silo departments: Docusign panel

    Businesses that fail to digitise risk eroding brand reputation and customer loyalty, according to research by e-signature provider DocuSign.  The study, Digitise or die: Australia’s digital expectations, involved a survey of 1000 employed customers plus more than 100 senior decision makers across various business departments. Key findings included Four in five (80%) consumers view a Read More…

  • May 1 2017 Brave new world: the risks of embracing and not embracing new technologies in business

    Although change is not without its challenges, business leaders cannot afford to bury their heads in the sand as technology advances at an exponential rate – to do so means certain doom. This was the key takeaway message from Telstra’s recent Future of Business roundtable, which drew together leading futurist Ross Dawson as well past Read More…

  • April 11 2017 The fourth industrial revolution is here

    There has been talk of a fourth industrial revolution for a while now. I believe it is well and truly here. The physical, biological and digital worlds are being brought closer than ever before by new technologies such as the Internet of Things, artificial intelligence, advanced data analytics and mixed reality. In turn, the way Read More…

  • March 27 2017 Canon’s office automation solutions driving digital transformation in businesses

    The latest generation of office automation devices from Canon are designed to help businesses significantly reduce the cost of the document production while delivering on their digital transformation strategies, according to Peter Brittliff, Senior Manager Product at Canon. Brittliff said the four colour A3 multifunctional devices in the imageRUNNER ADVANCE C5500i Series reduce the burden Read More…

  • March 10 2017 How to ‘surge-proof’ your customer service

    Surge periods are normal part of any business activity, especially as customer demand peaks around a range of common annual events such as Easter, which is just around the corner. Over the past few years businesses have seen about 50-60% increase in support volume over the holiday period, but despite being aware that businesses are Read More…

  • March 1 2017 Tech trends that will dominate business in 2017

    Information technologies are accelerating at an exponential rate, ushering in the fourth industrial revolution. This is a digital revolution and the pace of change is unprecedented. This revolution incorporates machine learning (think parallel processing and neural networks) and the concept of self-assembly or self-programmability. As technologies continue to advance, they accelerate the progress of other Read More…

  • February 23 2017 Some business owners supplement income by providing shareconomy services, MYOB finds

    The number of SME operators who believe the sharing economy is having a positive impact on their business far outnumber those who believe it is detrimental, according to cloud accounting provider MYOB Over 1000 SME operators from across Australia were survey for the bi-annual MYOB Business Monitor, which found that the franchise sector was the Read More…

  • February 7 2017 Staff buy-in is critical to the success of an SME’s digital document management projects

    Organisations planning to streamline workflows by using a digital document management system need to ensure staff are consulted throughout the deployment process. Regular communication about the new technology and its impact on jobs will ensure staff embrace rather than resist the changes. Staff consultation Digital document management systems sit at the heart of an organisation’s workflows. Read More…

  • January 30 2017 Domain name strategies to spruce up your SME

    Are you planning on rebranding your SME this year? Or maybe you’re just looking to give your website a a facelift. Either way, the ever-changing landscape of domain names is rich with opportunities to boost business. Are you keeping up with the latest trends? If not, here are three you should know about. 1. New gTLDs ICANN (that’s the Internet Corporation for Read More…

  • January 16 2017 The digital marketing trends that will emerge in 2017 and what marketers must do to adapt

    As 2017 begins, the marketing industry in Australia once again has proved – perhaps more so than many others –  that it shifts year-to-year, season-to-season, and even minute-to-minute. Last year brought many changes and new trends to the marketing landscape with permanent changes to the way marketers operate. This year, we will see a new era Read More…

  • January 16 2017 How strategy drives digital transformation

    Adopting new technologies in a business is critical to drive digital transformation. However, 48% of Australian business owners are still reluctant to adopt new digital technologies due to a lack of understanding of how it works and the potential benefits. If businesses want to maximise their potential, a coherent, strong and concise digital strategy should Read More…

  • January 13 2017 What will be the most important business skill of the next decade? Being a Better Human

    Hardly a week goes by without news of automation displacing humans from the workforce. Automation is a disruptive force that is transforming every industry, raising questions about the work that people do and the future relationship between man and machine. The recent study, ‘The Future of Businesses and Jobs in Asia Pacific’s Digital Economy’, highlights Read More…

  • January 12 2017 Translating data Into progress for 2017

    Imagine having complete visibility across your business to quantify exactly how and where resources are being used, so you are always ready to seize new opportunities. In an age of data, this is not wishful thinking. We already have all the information. We just need to understand it. Translating Raw Data The raw data exists, Read More…

  • January 9 2017 Enterprise technology is set to elevate engagement, experience and ethics in 2017

    Looking back at 2016, we saw the widespread adoption of a new mindset by many corporates: an acceptance of the inevitability of digital transformation and the significant impact it is set to have in all industries. As this transformation continues, the adoption of new, more interactive technologies is set to reshape the way organisations interact with their Read More…