May 3 2019 How Kylie Jenner changed the FRANKII SWIM brand

Rebecca Klodinskly is the designer and director behind Aussie swimwear sensation FRANKII SWIM which in five short years has become a highly sought-after and internationally recognised brand. Thanks to celebrities such as Kylie Jenner, Bella Hadid and Rihanna the label has quickly created a cult following of loyal customers. The brand shot to stardom after these Read More…

April 26 2019 Entrepreneur tips for scaling your online business

Amy McWaters is the COO of The Hamper Emporium and is responsible for the day-to-day operations and logistics of the company, while ensuring customer satisfaction. On top of that, she is also the COO of SOL Group Australia, Australia’s leading online gifting company. Amy draws on her expertise and experience to share her insights for scaling Read More…

April 24 2019 Aussies want better online experience before they shop outside their comfort zone

Before venturing outside of their comfort zones and purchasing from a new category online, Aussies want a better overall experience from online retailers. More than 40% of online shoppers have never purchased appliances, jewellery and hardware online 60% want cheaper shipping and returns if they are to purchase from new categories online 56% want to Read More…

April 2 2019 What Aussie Shoppers Want: Understanding the ‘Three C’s’

Australians have long been considered a traditional group and for good reason. Neighbours recently entered its 35th TV season and the Tim Tam is still the nation’s favourite biscuit. But in the retail sector this love affair with tradition is no more, replaced by a thirst for new and innovative experiences. Recent 451 Research, commissioned by Read More…

March 29 2019 LVLY Co-Founder Hannah Spilva discusses the biggest challenges entrepreneurial women face

LVLY is an Australian start up that has become the Uber of gift giving since it was founded by Hannah Spilva and Verity Tuck only 4 years ago. In 2015, Hannah and Verity saw a gap in the market when they themselves found that they weren’t easily and conveniently able to send gifts quickly to Read More…

March 26 2019 Customer experience crucial for eCommerce sales

Ecommerce platforms that move fast with their investment into next-generation customer service technology heighten their chances for increased sales in a competitive economic environment.   Koh, one of last year’s winners of the Australia Post ORIAS People’s Choice Award, credited the updating of its customer service software – ahead of many of its competitors – with helping Read More…

November 27 2018 How small businesses can best scale content for optimal returns

How can you use content the right way.

November 20 2018 Omnichannel or bust: The strategy retailers should embrace

A majority of Aussies prefer to shop from local retailers.

October 15 2018 How to optimise sales for your eCommerce business

Every business owner wants to see their business reach success, and eCommerce businesses are no exception. Although a small part of this success relies on investment from other companies, most of it comes down to selling your product or service to a largeconsumer market. Without increasing sales year after year, it is unlikely you can Read More…

September 14 2018 Reconsidering the environmental impact of Cryptocurrencies

Fortnightly series on Cryptocurrency.

September 5 2018 The Future of Cryptocurrencies: Look past the SEC and to the developing world

Fortnightly cryptocurrency series with Dr Prash.

August 31 2018 6 smart hacks to manage cashflow in FY19

How can we become a financially functional in FY19?

June 12 2018 Wesfarmers signs joint venture with sportswear e-retailer

E-retailer and retail giant form partnership.

May 28 2018 Australians spend a record of $21.3 billion shopping online

Online purchases continue to grow with more Australians shopping online than ever before. New research from Australia Post indicates total purchases topping $21.3 billion for the first time, a 18.7% increase compared with 2016 with local retailers accounting for more than 80% of the total spend. Australia Post today released its annual Inside Australian Online Read More…

May 16 2018 The top 4 questions you must ask before you build your online business

For the last two years I have had the pleasure of being on the judging panel for the ORIAs, the Online Retailers Industry Awards. They’re like the Oscars, but for online business. Being a judge, I get to read all the award applications and see what’s ‘under the hood’, so to speak, of how these Read More…