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Small Business
  • October 24 2019 Majority of Aussie consumers will switch businesses due to ‘disconnected’ experience

    A new global study carried out by MuleSoft, a software company for building application networks, shows that four out of five consumers are receiving ‘disconnected’ experiences from businesses. In Australia, 79% of consumers believe organisations in at least one of the five sectors surveyed – banking, insurance, retail, healthcare and public sector – provide a Read More…

  • October 23 2019 Business failures are caused by lack of leaders’ skills

    A series of recent business failures highlight a skills gap that is widespread in business. The Royal Commissions into banking, aged care and disability; the celebrity chef wages scandal; and this month’s liquidation of domestic violence charity White Ribbon Australia are just some of the cases that highlight a flaw that is now common and Read More…

  • October 22 2019 A year on from Shark Tank success: Catching up with ISR Training

    As we are all aware within the small business and startup world, most new businesses don’t make it past the three year mark and are forced to close up shop. According to the Australian Bureau of Statistics, it’s more than 60 per cent of small businesses that cease operating within their first three years – Read More…

  • October 22 2019 Small businesses not targeting millennials or Gen Z enough, missing out

    The latest American Express SME Pulse research reveals that more than 75 percent of Australian small businesses don’t have strategies in place to appeal to millennials or Generation Z (1).  This is despite the fact that growing their market shares in this target area will dramatically boost their financial performance, even within just the next Read More…

  • October 21 2019 Advisory boards a small business secret weapon

    The Australian Small Business and Family Enterprise Ombudsman, Kate Carnell says advisory boards are increasingly playing a key role in Australia’s small business’ success stories. Speaking at the Global Thought Leadership Summit in Melbourne today, Ms Carnell said 74% of businesses that use advisory boards want assistance with their growth strategy. “Advisory boards are a Read More…

  • October 17 2019 Customers prefer small businesses

    Zendesk’s latest report “Big Expectations, Small Businesses: What Customers Want” reveals that small businesses have a distinct advantage over big businesses when it comes to the customer service they provide. In fact, customers are happy to pay more to a small business for this reason alone… great news for small business owners! Key findings: 65% of Read More…

  • October 17 2019 Business trading terms you might not know about

    Proper trading terms establish a concrete foundation for your business, clearly defining your legal rights and relationship with our customer from the beginning. We’ve all signed onto an online platform by acknowledging terms and conditions, however once read carefully, you would be amazed at what you’ve actually agreed to. Chances are that your own business Read More…

  • October 16 2019 Investible and The City of Sydney reunite to help more local retail businesses

    The Retail Innovation Program will return in 2020, developed by early-stage investment firm Investible in partnership with the City of Sydney, with an expanded program and capacity to support more local retailers. Designed to help future-proof Australia’s retail sector, the intensive 12-week accelerator will provide business owners the opportunity to innovate, scale and grow – Read More…

  • October 15 2019 8 things you should know if you own or manage a retail business

    Small business retailers have certain responsibilities when it comes to serving their customers. We want to get down to the facts of what these responsibilities are – mainly in terms of returns, replacements and refunds – which can be a big part of your customer base returning and ultimately, your profitability.  Perhaps what we have Read More…

  • October 14 2019 Service NSW celebrates milestone of helping 5000 small business owners

    New figures released today show 5000 small business owners have received help from Service NSW’s one-stop shop Business Concierge service. Service NSW for Business Executive Director Bridget Barrett said the service is all about helping people start, grow or run their small business, potentially saving them time and money. “Service NSW has become more than Read More…

  • October 2 2019 Nearly half of small business employees have problems with their pay

    Recent Xero research has revealed that payday problems are widespread across Australia. 29 percent of small business employees have been paid late  43 percent of Australian workers have had mistakes in their pay, increasing to 49 percent for small business employees 45 percent have missed paying bills and mortgage repayments as a result of being paid late  Read More…

  • October 2 2019 Small family business? Here’s how you can stop throwing time down the drain!

    Small business owners channel an incredible amount of time and energy into their work. But no matter how much hard work you’re doing, if you don’t know how to cut down on those repetitive time-wasting tasks, it can often feel like you’re chasing your own tail. Many owners are selling themselves short by not thinking Read More…

  • September 30 2019 The big mistakes small businesses are making right now: Interview with Trent Innes, Xero MD

    Dynamic Business attended Xerocon in Brisbane earlier in the month, and spoke with Trent Innes, Managing Director of Xero Australia about the problems small businesses are facing right now. Xero regularly release small business data insights that shed light on the SME community and the real-time issues. We wanted to ask first-hand what’s happening on Read More…

  • September 26 2019 Vegan demand ensures fast-food chain Lord of the Fries continues to grow

    Veganism is on the rise… and it’s a big business. It’s not just vegan companies such as Impossible Foods and Beyond Meat (recently listed on NASDAQ) which are servicing the growing demand. Fast food heavyweights such as McDonald’s, KFC, Burger King and Hungry Jacks have also weighed in, launching or planning to launch specific vegan menu Read More…

  • September 25 2019 Proactive approach to mental health challenging for small business

    More than two thirds (67%) of small businesses have not discussed mental health days, according to fresh data from MYOB. The finding, from a survey conducted with 757 Australian small business operators, is compounded by the fact that just half (52%) of respondents said they feel able to address mental health issues affecting their staff. Read More…