Strategy

Why hiring graduates isn’t a cost to SMEs

New graduates are stepping out of university and finding it harder than ever to gain employment. They often turn to the graduate programs offered by...

Selling a business is simple, right? Avoid these seven common mistakes to take the edge off

Many business owners spend years building their business to only receive a fraction of what it is worth when it comes time to sell....

How to master risk management in an SME

Every business owner understands that the rewards of running their own company are immeasurable, but the tradeoff is that you also bear the brunt...

Four pricing mistakes you need to avoid  

The price that you set for your products and services is one of the most crucial decisions you have to make in a business....

Why productivity is down despite a plethora of tech tools and how you can reverse the trend

If your employees are like most Australians, they work fairly long hours. But you can’t assume that just because they’ re working more, more...

Toys “R” Us bankruptcy: lessons for retailers

Hard to believe but Toys "R" Us has sought bankruptcy protection. It’s interesting to hear the Australian operations remain unaffected, it’s hard to believe...

How Can Employers Engage the YouTube Gen?

The workplace is changing. By 2025, 75 per cent of the workforce will be made up of millennials. For employers and business leaders, empathising...

The rise of online quoting websites: Seven tips to help small business owners close more leads

The recent rise of online quoting websites has been great for both customers and businesses. How can small business owners maximise the potential of...

Amazon is coming, so get busy – invest in knowing your customers, up your game

When it comes to Amazon’s entry to Australian retail, there are many and varied opinions on the likely extent of its impact. No one...

How to deliver a project on time AND on budget

If you have a task to complete, such as launching a new product, you will want to keep a tight handle on project costs...

How your SMB can beat the brain drain

Small to medium businesses often have it pretty tough when it comes to hiring, engaging, and retaining their employees. Large organisations and fast-growing, capital-infused...

Why ignoring customer feedback is the most dangerous thing a business can possibly do

In this age of social media and instant communication, customers share their experiences broadly, especially if those experiences are negative. People vote with their...

How stocktakes can provide intelligent business data this end of financial year

Most retailers regard and often treat their stocktake activities as a rather burdensome compliance process.  However, stocktakes can boost marketing and supply chain performance...

Diversity can be a double-edged sword when businesses don’t have systems to harness it

There's a lot of research into diversity and its impact on the workforce. The main message that's currently broadcast is that diversity is a...

How B2B salespeople can become A-Graders – part two: the learning process is ongoing

In my previous post, I ran through two initial steps B2B sales people need to think about on their journey towards becoming A-Graders. These were ‘reconcile...

When selling a small business, failing to prepare is the same as preparing to fail

If “location, location, location” is everything in real estate, then “preparation, preparation, preparation” is equally important when selling a small business. There are many reasons...

Walk the walk: Prioritising the customer experience throughout the entire business

All businesses strive to a deliver great customer experience, and convenience and seamlessness are currently the winning factors for ensuring their engagement with your...

Technology-enabled collaboration no longer a ‘nice to have’ in the modern business world

As workforces become more and more geographically dispersed, organisations need to support ‘distributed collaboration’ (i.e. the ability for people to work together as a...

One-person creative businesses can succeed on their own terms with a multichannel strategy

By employing a multi-channel strategy, creative types who aspire to run successful businesses they can self-manage can strike a balance between genuine customer connections...

The power of small, incremental Innovations

Innovation is an underappreciated word in the world of business. Small and medium enterprises are only considered innovators when they bring something new to...