It’s common sense to create a workplace where people enjoy work, yet many organisations don’t try to create that type of workplace. Too many people simply don’t enjoy the work they do and this holds back performance in many ways.
Workplace politics and power structures can be like walking a minefield, but it's vital the influence they have on performance management is kept to a minimum, or eliminated altogether, if employee performance is to be measured properly.
Brad Callaughan blogs about the right way to ask for customer referrals.
"There's no harm in discussing your services with client or customers. Constructive criticism is a fantastic way for you to see how your clients feel about your services, because they're the people that are talking about your business..."
Great companies are often regarded as only being as good as their staff, so getting rid of the bad apples, or encouraging them to take a different motivational outlook on work, is crucial for managers.
Brett Morris blogs about how managers can create a business that's able to function and prosper in their absence.
"Central to making this work, practically and effectively, is ensuring that when employees are faced with a problem, we don't allow them to simply 'handball' their problems up to us."