We’ve all heard the rhetoric: 'the union want this' and 'the union said that', but the fundamental point that HR, media and some employers have forgotten is that the union isn't made up of officials. It’s not the lady in the office that processes new membership applications. It's the employees.
As with most IR topics, enterprise bargaining has taken its fair share of beatings. Employer groups continue to call for tighter controls and unions call for loosening of the chains. But what will the next era hold for this contentious industrial relations issue?