Genuine appreciation goes a long way. Here’s a guide to get the most out of a brief note, no matter who you’re thanking.
The other day I was given the challenge to recognize 30 people by writing each one of them a note, which got me thinking about the amazing implications of recognising employee’s contributions. It shows you are paying attention. It shows you care. It makes people feel valued. And as business guru Tom Peters notes, “People don’t forget kindness.”
The analytical readers among you are already thinking this article is entirely too touchy-feely, so let me add that there is also a self-serving aspect of thanking people. When you recognise the contributions of others, you reinforce the kind of behaviour you want to see again. People who feel their efforts are noticed, and their work makes a difference, are more likely to go the extra mile in the future. Leadership is about empowering others to realize their own abilities. Communicate your belief in your people, and watch them rise to meet your expectations.
Some of you are now thinking, ‘How am I supposed to find the time to write personal notes when I have [insert important obligations]?’ Well, I can show you how to thank someone appropriately in eight words or fewer. You can do that. Also, you don’t want to be that boss who has her assistant order flowers once a year on each employee’s birthday. Save your money. Everybody knows someone else did it for you.
…to read this article in full, visit leading US small business resource, Inc.
