Super members are becoming increasingly proactive about decisions regarding their super savings according to new figures released today by Russell Investments.
As markets recover, more super members are ‘checking-in’ and assessing their superannuation information, according to Justine de Mestre, senior manager, Member Services at Russell Investments.
This time last year, retirees generally adopted a ‘head in the sand’ approach, preferring not to know what was happening during the period of extreme volatility,” he said. “It’s now encouraging to see these members ‘revive’ as they seek one-on-one consultations to explore their retirement saving options.”
Russell’s Member Services team has witnessed a 140 percent surge in general phone queries compared to the same quarter in 2008. Between July and September 2009, traffic to the Member Services section of the Russell Investments website also skyrocketed by 80 percent.
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