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Credit: Mitchell Luo

Google’s Duet AI now available for workspace enterprises

Google has announced the launch of Duet AI for Google Workspace, a revolutionary tool designed to enhance the productivity and collaboration experience for small and medium-sized enterprises (SMEs).

With over 3 billion users and more than 10 million paying customers relying on Google Workspace for their daily tasks, it stands as one of the world’s most popular productivity suites.

Duet AI introduces the power of artificial intelligence to the Workspace, acting as a real-time collaborator. This technology has already gained traction with thousands of companies and over a million trusted testers, who have experienced its capabilities as a coaching assistant, a source of inspiration, and a productivity amplifier. A key feature is its commitment to safeguarding user data, ensuring both individuals and organizations have complete control over their information.

For SMEs, time is often a precious resource. Duet AI steps in to alleviate this pressure by streamlining various tasks and operations. Consider a scenario where an SME owner receives an email at the end of the day, requesting a comprehensive presentation for an important meeting the next morning. In the past, this would require hours of effort, but with Duet AI, the owner can simply instruct the AI to create a summary of the necessary information. This AI-driven presentation creation process allows the SME owner to finalize their work well before the deadline.

Duet AI also has a significant impact on the dynamics of meetings. For many SMEs, meetings are essential but can sometimes feel overwhelming. Duet AI mitigates this by ensuring participants always look and sound their best during video meetings. It accomplishes this through features like studio-quality appearance, lighting, and sound. Additionally, Duet AI facilitates cross-language communication with automatic real-time translations for 18 languages. This function not only fosters inclusivity but also aids understanding in global business environments.

The challenges of taking notes and disseminating meeting recaps are also addressed by Duet AI. The AI is capable of capturing notes, action items, and even video snippets in real time. These notes can then be summarized and shared with attendees after the meeting, reducing the burden of manual note-taking and recap creation. Even latecomers to the meeting can quickly catch up with the “summary so far” feature, which provides a snapshot of the discussion.

SMEs often require quick and efficient communication. Duet AI enhances the experience within Google Chat by offering an upgraded user interface, improved search capabilities, and convenient shortcuts. SME owners can also directly engage with Duet AI through Chat to ask questions, request document summaries, and revisit previous conversations. The introduction of huddles allows for spontaneous audio meetings, promoting real-time collaboration without the need for scheduled gatherings.

As SMEs prioritize data privacy and security, Duet AI aligns with these concerns. Google assures that interactions with Duet AI remain private, with no unauthorized access to user data. Furthermore, Duet AI does not employ user data to train its models without explicit consent. Google recognizes the importance of an integrated ecosystem for SMEs. Partnering with various technology providers, including generative AI innovators like Typeface and Jasper, Google Workspace aims to create a seamless environment where SMEs can harness the power of AI to enhance productivity and efficiency.

For SMEs looking to adopt Duet AI, Google offers a no-cost trial to experience the benefits firsthand. By leveraging the capabilities of AI, SMEs can navigate the challenges of a fast-paced business landscape with greater ease and confidence.

New enhancements announced today include:

  • General availability of Duet AI in Google Workspace: Since its launch, thousands of companies and more than a million trusted testers have used Duet AI as a powerful collaboration partner that can act as a coach, source of inspiration, and productivity booster—all while ensuring every user and organisation has control over their data. Now, we’re introducing more of what’s coming next, including the general availability of Duet AI for Google Workspace, available everywhere Workspace is sold.
  • Duet AI in Meet: We’re embedding generative AI across the full spectrum of meetings to help them become less fatiguing and more fulfilling. Updates include the new take notes for me and attend for me features; studio look, lighting & sound; dynamic tiles and face detection; and automatic translated captions.
  • The new Google Chat: We’re unveiling an enhanced Chat experience with powerful new features, including Duet AI in Google Chat, a new home view, redesigned search, smart chips, and much more. Chat is not only great at the basics, now with AI built-in, it’s ready for the future.

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Yajush Gupta

Yajush Gupta

Yajush is a journalist at Dynamic Business. He previously worked with Reuters as a business correspondent and holds a postgrad degree in print journalism.

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