Zendesk’s latest report “Big Expectations, Small Businesses: What Customers Want” reveals that small businesses have a distinct advantage over big businesses when it comes to the customer service they provide. In fact, customers are happy to pay more to a small business for this reason alone… great news for small business owners! Key findings: 65% of Read More…

Proper trading terms establish a concrete foundation for your business, clearly defining your legal rights and relationship with our customer from the beginning. We’ve all signed onto an online platform by acknowledging terms and conditions, however once read carefully, you would be amazed at what you’ve actually agreed to. Chances are that your own business Read More…

In the startup and small-to-medium business world, growing quickly is inevitable on the journey to becoming a successful company. We often associate startups and small businesses with great work culture, but when your team seems to be multiplying by the minute, how can you keep that same positive work environment when you are scaling rapidly? Perhaps Read More…

Small business retailers have certain responsibilities when it comes to serving their customers. We want to get down to the facts of what these responsibilities are – mainly in terms of returns, replacements and refunds – which can be a big part of your customer base returning and ultimately, your profitability.  Perhaps what we have Read More…

Generating growth is often considered the highest priority for a business. Sustaining strong levels of growth requires robust planning coupled with extremely strong internal practices and procedures. Putting these processes in place and rigidly sticking to them can result in exponential growth, as it did in my previous workplace, a travel company based in the Read More…

Dr. Lauren Woodman is an Osteopathic Doctor who founded the largest women’s wellness festival – Seven Sisters Festival – when she was just 24 years old.  She is also the co-author of the Amazon bestseller ‘The Evolved Woman’ and has a long list of impressive mentions such as the Telstra Young Business Woman’s Awards Finalist, Read More…

In this latest episode of the Dynamic Business Podcast, we speak with marketing expert Laura Craig. Laura founded her own company, Vivo Marketing, three years ago. We found out more about the journey of building up her business and her decision to sell 50% of Vivo Marketing to a larger organisation recently. In the interview, Read More…

When on the hunt for a new team member, is it better to look for someone to fit the team environment or to chose the best person suited for the role?  It goes without saying that a candidate that ticks both of those boxes would be the ideal option, however usually there is a compromise Read More…

The Top10 Dynamic Entrepreneurs are the annual awards that Dynamic Business hosts each year to celebrate Australia’s leading entrepreneurs in the start-up and small business space. Recognising the brightest talents in the industry, we aim to give the not-so-well-known entrepreneurs a name in our Dynamic Business SME community.  Nominations close this Friday, 11th October. If you believe Read More…

ebroker.com.au, the fintech matching platform that works with over 70 non-bank lenders, has released a series of statistics revealing insights into Australian small business lending habits. The insights are taken from a sample of just over 10,000 unique businesses using ebroker.com.au over the last 12 months, through to the end of June 2019. Urgent loans Read More…

Melbourne-based co-working property CreativeCubes.Co, has cemented itself as one of the key players within the coworking sphere, already taking ownership of several prime locations in the city, including Richmond, Hawthorn, and soon to be launching in South Melbourne.  Tovi Skovron is the entrepreneur behind the brand, and is currently also CEO. Inspired by his experiences overseas on his Read More…

The Australian Small Business and Family Enterprise Ombudsman, Kate Carnell, agrees with RBA Governor Philip Lowe’s view that small business needs support from our financial institutions. “In cutting the official cash rate to an all-time-low of 0.75%, RBA Governor Philip Lowe made several pertinent observations about the credit squeeze affecting the Australian small business sector Read More…

A startup can be an exciting place to work, but with the combination of long work hours and an uncertain future, the emotional rollercoaster of working in a high pressure environment can be tolling. It’s therefore important that founders take a proactive approach to mental health to ensure that they and their staff are both physically Read More…

Considering the digital age that we live in, in today’s Let’s Talk we ask: Can a business survive without an online offering? We wanted to ask industry leaders whether they thought that it’s really possible for a business in 2019 to survive long-term without some form of ecommerce. We, of course, understand the importance of Read More…

In this Dynamic Business podcast episode, we speak to Stevan Premutico about the struggles of a startup journey, his learnings in founding and growing Dimmi and his new venture me&u (including why he chose to pursue it, instead of his other 33 ideas!) Stevan is one of Australia’s leading tech entrepreneurs. In 2007, in the Read More…