Jeff Downs

Jeff Downs is an expert in conferencing technology and services. In 2007, he moved to Sydney with his family and established Redback Conferencing, a web, video and teleconferencing specialist provider.

Businesses still need to have their event ‘Plan B’ until 2021 – here’s why

The impact of the coronavirus outbreak has been felt on major public events worldwide, with Japan flagging the postponement of this year’s Tokyo Olympic Games and...

How to keep an online audience engaged

Don’t worry, you’re not alone: It can be incredibly difficult to keep an online audience engaged and interested for an extended period of time. These tips will help you manage it.

Why you need an exit plan from day dot

The sooner you begin thinking about life after your business, the better prepared you will be for that day and the more likely it will happen on your terms. Here's what you need to consider when putting yours together.

Market your webinar by standing out from the crowd

More organisations are tapping into webinars due to their reach, convenience and user friendly applications. But what's the best way to market them? The trick is to stand out from the online crowd.

The etiquette guide for a successful teleconference

Although the introduction of webinars, web conferences and webcasts has meant the faithful teleconference has taken a backseat, it's still a valuable communication tool for SMBs. But don't let the lack of visual engagement impact on your manners and meeting etiquette.

From chalk to online talk: How to roll out eLearning programs

It's no secret that training your employees gives your organisation an edge. But the impact of the global recession has meant businesses are also looking for ways to improve efficiencies and cut costs - this is where eLearning comes into play.

The benefits of using webinars as a communication tool

Imagine having the ability to communicate with stakeholders on a regular basis, without either of you having to leave your current location. Sounds pretty handy, doesn't it? Some very accessible technology is allowing small businesses to do just this.

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Breathe easy with Airvida, the world’s smallest air purifier

Imagine breathing in clean, purified air in the middle of a bustling city or while waiting for the bus in peak hour...

Jumping for Literacy: join to break a Guinness World record and support early childhood literacy

Businesses are invited to join the first ever online “Jumping for Literacy Guinness World record attempt” on Thursday 19 November to support...

Christmas Tech product suggestion: Gigabyte GeForce RTX 3070 Gaming OC

Gigabyte is an established and trusted board partner who has consistently delivered high-quality GPUs over previous generations. This generation is no different....

Now you can have your cake and drink it: Four Pillars Christmas gin

With the festive season just around the corner, you can have your Christmas cake and also drink it in the special annual...

Authentic wood-fired Neopolitan pizza in the comfort of your own backyard

You can now make gourmet, wood-fired pizza anywhere with the Ooni Pro portable wood-fired outdoor pizza oven. Using either wood, charcoal, pellets...

Audi’s first all-electric RS model confirmed for 2021

The Audi RS E-Tron GT will be Audi’s first all-electric RS model and is set to grace roads in 2021.

JobMaker Hiring Credit passed in Parliament

The JobMaker Hiring Credit Bill passed Parliament on Wednesday, confirming $4 billion to support around 450,000 jobs for people aged between 15...

Biden presidency will likely bring more stability for Australian businesses, experts say

With the announcement of Joe Biden's win over the US election earlier this week comes news from experts that Australian SMBs are...